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Visit support.xero.com to get in touch.

If you can't login to Xero, let us know.

Xero Operational
Xero Central Operational
Partner Tools & WorkflowMax Operational
Practice Manager and WorkflowMax Operational
Workpapers Operational
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superVРN下载 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2020

No incidents reported today.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - Our Product Team have resolved the issue that resulted in some customers being unable to login, or from experiencing errors in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jul 28, 13:41 UTC
Monitoring - Xero was impacted by an AWS technical issue that resulted in some customers being unable to login and some may have also experienced errors in Xero. We apologise for the inconvenience caused. The AWS issue has now been resolved and we’ll continue to monitor the situation.
Jul 28, ios加速精灵pn下载 UTC
Identified - AWS is currently experiencing a technical issue and as a result some Xero users may be unable to login. They’re working hard to get back up any running and apologise for the inconvenience this has caused. We’ll update you as soon as we can.
Jul 28, superVРN下载 UTC
Update - We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Jul 28, 10:39 UTC
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jul 28, 10:14 UTC
Update - Our Product Team are doing everything they can to resolve the errors and fix the Navigation Bar display issue. Thanks for your patience.
Jul 28, 09:25 UTC
Investigating - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 28, 坚果pn下载 UTC
supper ⅤPN下载 - Our Product Team have resolved the issue that was preventing users from login to WorkflowMax and Xero Practice Manager.
Please clear your cookies and cache and let us know if you still have any issues with this, and we’ll investigate further.
Jul 28, 04:22 UTC
Investigating - We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 28, 04:08 UTC
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Resolved - Our Product Team have resolved the issue that was preventing users from accessing payroll.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jul 24, 17:52 UTC
Identified - Our Product Team have identified the cause, and are working to restore your ability to access payroll as soon as possible.
Jul 24, Ladder苹果 UTC
tai superⅴpn下载 - We’re currently aware of an issue preventing users from accessing payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 24, 17:15 UTC
Jul 23, superVРN下载
sgreen下载ios - This incident has been resolved.
Jul 23, 22:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 21:44 UTC
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jul 23, 20:56 UTC
Identified - Our Product Team are doing everything they can to restore invoicing access. Thanks for your patience.
Jul 23, supperⅤPN 下载ios UTC
Investigating - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 23, 20:10 UTC
Identified - Our Product Team have identified the cause, and are working to restore your ability to access invoicing as soon as possible.
Jul 23, 19:57 UTC
Investigating - We’re currently aware of an issue preventing users from acessing invoicing. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 23, 19:40 UTC
Jul 22, 2020
Resolved - Our Product Team have resolved the issue that was causing errors and performance issues in Xero.

If you're still having any problems, please clear your browser's cookies and cache. Let us know if you continue to have issues, and we'll investigate further.
Jul 22, 01:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 23:30 UTC
Update - A fix has been implemented and we are monitoring the results. Thanks for your patience.
Jul 21, 23:16 UTC
坚果pn下载 - We are continuing to investigate this issue.
Jul 21, 23:13 UTC
Investigating - We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 21, 23:11 UTC
Jul 21, 2020
Resolved - This incident has been resolved.
Jul 21, 17:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 14:18 UTC
Update - Our Product Team are doing everything they can to resolve any performance issues you are experiencing. Thanks for your patience.
Jul 21, 13:00 UTC
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 21, 12:00 UTC
Investigating - We are currently investigating this issue.
Jul 21, 10:56 UTC
Ladder苹果 - This incident has been resolved.
Jul 21, 07:52 UTC
Update - We will continue to keep you updated as our teams work to solve this and we apologise for this inconvenience which we acknowledge is very frustrating.
Jul 21, 07:36 UTC
Update - We understand this is disrupting your day and we are sorry. Please bear with us as our teams work to investigate and solve this.
Jul 21, 06:59 UTC
Update - Our teams are working to investigate and solve this and we will keep you updated as soon as we know more.
Jul 21, 06:10 UTC
Update - We’re continuing to investigate this and understand your frustration. Thank you for your patience.
Jul 21, super加速器ios UTC
Update - We’re sorry this is causing problems. Thank you for your support while we fix this for you.
Jul 21, superVРN下载 UTC
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jul 21, 03:51 UTC
Update - Our Product Team are doing everything they can to let you access Xero. Thanks for your patience.
Jul 21, 03:30 UTC
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 21, 03:02 UTC
Investigating - We're aware of an issue where some users are experiencing errors and slowness when accessing Xero.

Our Product team are looking into this with urgency and we'll let you know when we have any updates.

We apologise for any inconvenience this is causing you.
Jul 21, 02:28 UTC
Resolved - Our Product Team have resolved the issue that was preventing some users from seeing the Navigation Bar in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jul 21, 00:25 UTC
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jul 21, ios加速精灵pn下载 UTC
Update - We are continuing to investigate this issue.
Jul 20, 23:44 UTC
Investigating - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 20, 23:26 UTC